About us

Improving Lives

Our work and impact

Since 1995, we’ve been working to improve lives and reduce disadvantage in coal mining communities. Our services make a real difference to people’s lives. Our focus is on providing for former mineworkers and their families most in need through our personal welfare service, helping people with practical and emotional support, benefits advice, advice about coping with ill-health and immobility and providing access to financial support.

We also work to secure the future of recreational facilities in former coal mining communities and work with local mining charities to ensure their services continue.

Our Strategy

Our five year strategy for 2023 – 2027 will build on the past work of the organisation, drive the current work of the organisation, and set strong foundations for the future.

We recognise that the needs of our target beneficiary groups are changing. As the only national charity solely focused on supporting former coal miners and their families, our local coal mining communities, and our network of local mining charities, we need to evolve and adapt to meet those changing needs.

We are ambitious in our objectives for the next five years. We want to ensure the best outcomes for our clients and communities, provide the best services we can, and create greater opportunities for those we work with. Our focus will be on three key themes: 

• Enable - We will enable those we work with to achieve positive outcomes, providing support to help them achieve their goals.
• Develop  - We will develop our services to meet the changing needs of individuals and communities. We will develop our organisation to be fit for the future.
• Improve - We will always look for opportunities to improve the lives of those we work with, improve the services we deliver, and improve the impact we have on individuals, communities and other organisations we work with.

For more information on our Strategic Plan for 2023-2027 click below:

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How we deliver against these objectives on a yearly basis will be outlined in our Annual Report.