Are you looking for a job that will put you at the heart of providing welfare services for a diverse client group, including older people and those with disabilities?

CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

We are currently recruiting for a Social Work Assistant to be based in our Mansfield office, to provide a high quality, community based, advice and support services for former miners and their dependents who may be experiencing a range of issues.

This is a great opportunity for someone with a social care/social work background with experience of supporting older people and / or people with disabilities.

As Social Work Assistant, you will:

• Carry out high quality assessments of service users’/carers’ needs in accordance with CISWO policies and procedures.
• Provide a range of interventions in response to the assessed needs of the client, including welfare benefits advice, advocacy, emotional support, and practical advice.
• Gather, analyse, and record information in relation to service user assessment.
• Liaise with a variety of agencies to establish a range of networks of help, to address needs.
• Utilise basic counselling skills and an appropriate professional supportive response to individual distress.
• Have a good working knowledge of welfare benefits and associated legislation, to assist in income maximisation work with individuals.
• Ensure that referrals are actioned in accordance with CISWO policies and that priorities are effectively met for assessment and intervention.
• Support marketing activities by contributing to the development of case studies, representing CISWO at community events, and assisting with the distribution of promotional materials in community settings.

The essential qualities, skills and experience you will need to apply for this role:

• Experience of working in a social work/social care environment
• Experience of providing welfare benefits advice
• Experience of undertaking professional assessments, planning and providing interventions for service users
• Experience of working with older people and / or those with disabilities in a community setting
• Experience of working collaboratively with other agencies and professionals
• Excellent communication skills, both verbal and written
• Driving licence with own transport
• Good standard of education

This role will require a satisfactory DBS check.

How to apply

For internal applicants, please complete an Expression of Interest Form available on PeopleHR and send to HR@ciswo.org.uk

For external applicants, please send your CV along with a supporting statement detailing how you meet the requirements for the role and send to HR@ciswo.org.uk